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Dawn Reiss

Dawn Reiss is a Chicago-based journalist who has written for more than 30 outlets including TIME, Time.com, USA Today, Travel + Leisure, Chicago Tribune, Plate magazine and AAA Living. Although she began her career as a sports reporter at the Dallas Morning News and St. Petersburg Times, she still enjoys the competitiveness of any industry, including event planning. To contact her, email dreiss100@gmail.com.

An unengaged audience is the worst nightmare for a panel. Planners can assist panelists by suggesting these techniques to connect to the audience.

See how a $20 million renovation imparted a design overhaul and changed MICE prospects for the 90-year-old Talbott Hotel in Chicago’s Gold Coast.

A strong relationship between a DMO and convention center is the backbone of a city that successfully earns meetings business.

To be a more effective negotiator, meeting planners will learn how hotels evaluate their businesses and manage their inventory of space, rates and dates.