Heidi Goettemoeller, 26, works in Dayton, Ohio, as event manager at Aimia. As a 2017 40 Under 40 honoree, Goettemoeller discusses her passion for the events industry.
*Connect with Goettemoeller on Instagram.
What I do: I manage all aspects of my clients’ high-end incentive programs, always focusing on the participant experience but keeping several variables in mind. These details vary between programs but ultimately include budget, logistics, themes, budget, being a personal concierge… and did I mention budget?
How I got here: My career at Aimia (formerly Excellence in Motivation) started while I was studying at University of Dayton as a travel intern, my third job on top of a full course load at the time. I built up my hospitality knowledge along with my travel experiences and was promoted twice within the first two years. My event management portfolio has expanded to include Aimia’s most-demanding clients and high-touch events.
My greatest career accomplishment: High-end clients require unique experiences, and my most memorable request was to orchestrate a custom activity at Mount Etna volcano in Sicily. In less than 10 days, we booked helicopters and negotiated with a local family-run winery to build a landing pad on their vineyard for our group. Creative thinking helped avoid tedious hours of ground transfers and cut a drawn-out experience in half while elevating the consumer experience, quite literally.